Spokane Regional Networking, Social Media, Professional and Business Development
Three times this week, I have stumbled across discussions of ‘online tools’ in relation to product management. And, in each
case, numerous software solutions were named, yet no one specifically discussed social media. How’s that?
At first, I noticed that social media wasn’t being included by
virtue of, what seemed to me, a glaring omission. After all, in today’s world, consumers can rip a company a ‘new one’ quite…
Added by J. T. Pedersen on October 6, 2011 at 1:56pm — No Comments
John Lynch (@DigitalMinister) raised this question recently, after having read, “Where should social media sit within your organization?” This is a question I’m sure many of you may have as well.
The article is an interesting read. The article would be even better, if Cara’s (author) repeated negative biases of her work…
Added by J. T. Pedersen on June 24, 2011 at 3:12pm — No Comments
Let’s start with ‘CRM’ itself. Here’s the long-form definition of CRM, or Customer Relationship Management. For purposes here, the essence of CRM is essentially: (1) the…Continue
Added by J. T. Pedersen on February 15, 2011 at 8:25am — No Comments