Information radiators. Hadn’t heard that phrase before last night’s Agile discussion.  What’s an information radiator, the best example was cited by Helene Gidley.  Helene used the example of the ‘thermometer’ charities use to show progress toward a goal.  Driving down the road, in a glance, you can tell if whether there has…

Yep, if you haven’t heard it already, there’s new YASMAOT (Yet Another Social Media Acronym Out There) you may wish to pay attention to. 

Let’s start with ‘CRM’ itself.  Here’s  the long-form definition of CRM, or Customer Relationship Management.  For purposes here, the essence of CRM is essentially: (1) the…