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Spokane Regional Networking, Social Media, Professional and Business Development
J. T. Pedersen's Blog Posts Tagged 'Customer' (1)
Poor Man's Social CRM
Yep, if you haven’t heard it already, there’s new YASMAOT (Yet Another Social Media Acronym Out There) you may wish to pay attention to.
Let’s start with ‘CRM’ itself. Here’s the long-form definition of CRM, or Customer Relationship Management. For purposes here, the essence of CRM is essentially: (1) the…
ContinueAdded by J. T. Pedersen on February 15, 2011 at 8:25am — No Comments
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