Spokane Regional Networking, Social Media, Professional and Business Development
My background has been in Customer Service-oriented employ; from my teen years working in Automobile Service Stations (back when Full-service was the norm); to 13 years as a Route Sales/Service person; through Work-study positions when I returned to college as an adult; through more than 6 years' exempt-level experience as a Human Resources Manager; through 4 years working as a Handyman/Mr. Fixit; to my most recent position in Disaster Remediation.
I joined LaunchPad to work on my networking skills, with the aim of finding my way into a new job/career that fits me, so that I will be happier and more productive, which will be a win for me and a strong win for my employer.
I returned to college a long time after High School, and I excelled there, receiving numerous honors/awards for scholarship and leadership, graduating Cum Laude.
My resume is pasted, below, for any who might have an interest.
® Experienced, reliable, driven individual with keen interest in human resources, personnel and office efficiency.
® Background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
® Performed ongoing identification and management of regulatory issues assuring OSHA, WISHA, FMLA and COBRA compliance.
HR AND OFFICE SKILLS
Mediation & Advocacy
HR Policies & Procedures
Staff Recruitment & Retention
HR Program/Project Management
Orientation & On-Boarding
Training & Development
HR Generalist-Safety-Payroll Manager, 1998 to 2004
Simplified and streamlined processes, policies, and procedures by:
Human Resources Emphasis, GPA: 3.66 overall, 3.8 in HR courses
Disaster Remediation Customer Service Representative
Oct. 2008 – Sept. 2011
Certified Restoration & Dry-Cleaning Network, Airway Heights, WA
Provided full cycle of services, from initial client contact (onsite and/or remotely) and counseling at time of fire, flood, or other disaster, through inventory, pickup, storage, and eventual return of customer belongings. Independently and satisfactorily addressed all challenges that arose. Recognized as First Runner-Up for Customer Service Representative of the Year in 2010.
Self-employed as Handyman
Jan 2004 – Oct. 2008
Performed a wide range of light construction, repair, and remodel projects for friends and others through personal referrals. Demonstrated flexibility, communications skills, customer-service expertise, and problem-solving skills. Provided honest, dependable, and reliable service.
Human Resources / Safety / Payroll Manager
Feb. 1998 – Jan 2004
Ecolite Manufacturing Company, Inc., Spokane Valley, WA
Social Media Profiles