Posted on August 13, 2009 at 11:51am
Do you have a support ticket system to handle your IT requests?
Cameron Barclift posted on August 13, 2009 11:37
If you have an IT person on staff at your office it's very possible that they are getting bogged down with requests. Does their office look like there's a nonstop flow of people asking for help, needing IT questions answered, or just looking for an easier way to navigate their computer? The solution could very easily be a centralized support ticket system to handle incoming… Continue